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Privacy Policy

Effective Date: 15/04/2025

Welcome to Everprep! We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, make a purchase, or become a member.

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This policy complies with:

  • The New Zealand Privacy Act 2020

  • The General Data Protection Regulation (GDPR) (EU)

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1. What We Collect

When you use our website, we may collect the following personal information:

Personal Identification Information (PII):

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party platforms — we do not store full card numbers)

  • Account or membership login details

Technical Information:

  • IP address

  • Browser type and device

  • Pages visited and time spent on site

  • Cookies (see Section 6)

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2. How We Use Your Information

We use your information to:

  • Process orders and deliver products to you

  • Manage your account or membership

  • Send transactional emails (like order confirmations)

  • Respond to your questions or support requests

  • Improve our website and services

  • Send occasional updates or promotions (only if you’ve opted in)

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3. Legal Bases for Processing (GDPR)

We collect and process your data based on:

  • Contractual necessity: To fulfill a sale or membership agreement

  • Consent: For marketing or newsletter emails

  • Legal obligations: For compliance with NZ tax or consumer laws

  • Legitimate interest: To improve our services and respond to enquiries

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4. Sharing Your Information

We only share your information with trusted third parties as needed:

  • Payment processors (e.g., Stripe, PayPal etc)

  • Delivery and courier services

  • Website hosting and analytics services

We do not sell or rent your information to any third parties.

All third parties we use are contractually required to protect your data and comply with relevant privacy laws.

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5. How We Store and Protect Your Data

Your information is stored securely on password-protected systems with encryption and access controls.

We keep your data:

  • For as long as necessary to provide our services

  • To comply with legal or accounting obligations

You can request to have your personal information deleted at any time (see Section 7).

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6. Cookies and Tracking

Our website uses cookies to:

  • Remember your login details

  • Keep your shopping cart updated

  • Understand how people use our site (via tools like Google Analytics)

You can adjust your cookie settings in your browser or opt out of non-essential cookies through our cookie banner.

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7. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Object to or restrict how your data is used

  • Withdraw consent at any time (for marketing, etc.)

To exercise any of these rights, contact us at [insert email address].

If you're in the EU/UK, you may also contact your local data protection authority.

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8. Children’s Privacy

Our site is intended for adults and families, but we do not knowingly collect personal information from children under 16 without parental consent. If we become aware of such data, we’ll delete it promptly.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top and notify you if the changes are significant.

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10. Contact Us

Questions? We’re here to help.

Email: everprepnz@gmail.com

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